Level2 Storage is not just another Internet company with heavily automated customer support system and outsourced technical support. We are passionate about what we do and believe in working closely with our clients at all stages of the process. We do not believe in cookie-cutter solutions. We recognized that every business is different and every business has different data protection requirements. When you call us you will speak with knowledgeable, not pushy, sales and support personnel who are able and willing to quickly find a solution to your problem.
We bring decades of relevant, hands-on experience in data storage and backup to our clients. We have an extensive understanding of virtually all types of data. Whether you use an Exchange server for messaging, ACT! for contact management, QuickBooks for accounting, SQL server for an intranet application, Word and Excel for documents and spreadsheets or just about any other business application or database we know the most effective way to protect your valuable data.
Our understanding of the value of our clients’ data and our commitment to excellence in service and customer satisfaction do not permit us to cut any corners when it comes to data protection. In fact, our sole focus is to provide secure and reliable online data backup service on first-rate infrastructure. All data we protect resides in two geographically dispersed, world-class data centers (see Our Facilities page ) and runs on name brand, redundant server and storage equipment.
We believe in providing our customers with personalized solutions that fit perfectly into their overall business strategy. We will provide you with precisely the level of support you require. If your company has a dedicated IT staff we will work closely with them on initial configuration, training and ongoing support of the system. Alternatively, we can fully manage your data protection solution. Our managed services include regular monitoring of your backup software as well as detailed analysis of backup logs to identify potential issues before they become serious problems. We can also help you perform the best test of all – doing a sample restore of your data to another computer. Our goal is to provide you with the appropriate level of service, which will allow you to concentrate on what’s really important – running your business!
Our mission is to provide businesses with secure, reliable and customized online backup and offsite data protection services based on proven world-class technology and backed by unparalleled customer service.
To learn more about what makes Level2 Storage’s Secure Online Backup services superior, visit the Why Online Backup page.
For a sample framework of our Plan Features and Pricing, visit the Plans and Pricing page.